A Focus on Your Business, Not Just Technology
Our vision is to be the leading IT partner for professional businesses in Arizona, enabling them to succeed by seamlessly integrating efficient, reliable technology solutions with a personal, practical approach.
Our Core Values:
- We treat every client and each other with respect.
- We conduct our business with honesty and integrity.
- We believe in planning rather than reacting.
- We value our client’s time.
- We implement practical and efficient solutions.
We work together with our IT Managed Services clients to jointly create and maintain an up-to-date, effective written technology plan and budget. Regular, proactive communication and planning is a key factor that distinguishes Total Networks. It’s unfortunate that many providers are generally focused on reacting to problems. We choose to focus our efforts on proactive planning which results in comparatively little need to react to issues. Through Total Networks’ formal review and planning process, we meet with you on a quarterly, semi-annual, or annual basis, depending on your company’s size and complexity. We present a clear report about your current systems, identify areas for improvement, list options with recommendations, and help you forecast future costs. We work with you to ensure you are proactively managing your technology needs, so you are not blindsided by risk issues, problems, or costs. No surprises.
Local and personal service
While we can often work on your network remotely, we are readily available for on-site service when required. Our engineers are clearly established technical experts and expert communicators.
We manage your technology – we don’t let it manage you
We avoid recurring issues, and effectively fix things right the first time. Our goal is to minimize the amount of time you spend calling us or worrying about computer problems.
One partner for all your technology needs
In addition to IT support, we offer business communications, document management, and backup & disaster recovery support. We will also act as your liaison to provide the best solution for telephony & circuit providers, etc. A single strategic partner can save you time and money.