For over 12 years, Total Networks has provided our firm with outstanding IT support. They understand the unique needs of the legal industry and make sure that we’re making the right decisions regarding the future of our technology. My time isn’t consumed with dealing with technology details so I can focus on building our business.
Kevin J. Newell, Chief Operating Officer
Hymson Goldstein & Pantiliat, P.C.
Total Networks has the expertise required to support a law firm’s IT needs. The owner, Dave Kinsey, has a management style and an honest focus on cost control and efficiency, which I respect and trust. I have no hesitation recommending the Total Networks team to service your IT needs.
Holly Einspahr, Firm Administrator
The Frutkin Law Firm
Dave and the team at Total Networks have done a wonderful job setting up and maintaining our servers and network. We made fairly drastic changes to our system when we first joined forces and I was very happy with the great communication and support received. They have continued to provide wonderful customer service and respond very quickly to all of our issues, both large and small. I also love the peace of mind Total Networks provides by ensuring our data is efficiently and effectively backed up and protected through their Total Protection tapeless backup system. I know our information is well-protected and can be easily accessed if needed, which allows me to focus on running the daily operations of my firm instead of worry about our data!
Whitney Prock, Firm Administrator
Ryan Rapp & Underwood
Total Networks has always been great to work with and they are on top of law firm technology. Everyone in the office has complete confidence in Total Networks. Not only are they extremely knowledgeable, they are very courteous and willing to help out in every way. I know if I ask Total Networks to do something, it will get done.
Terry Zamora, Office Manager
Mann Berens & Wisner
I personally handle a great deal of technical issues directly, so the Support Assist program is a perfect fit for us. When it makes sense for me to handle something, I do it. Whenever I need some help, or I’m busy, or unavailable, Total Networks has us covered. They provide a very cost-effective solution that includes comprehensive system monitoring and powerful system admin tools including a great remote control PC support solution. We have attorneys in multiple states and others that are often on the road. An effective and efficient support system is critical for us. Using Total Networks’ system inventory tools, systems can’t just “walk off” without my knowing. The most important part of our relationship, of course, is the people. Total Networks has great people that are easy to get a hold of 24×7. I’m very happy with the support we get from Total Networks.
Julie Skelton, Firm Administrator
Bauman Loewe Witt & Maxwell
Total Networks provides us with great IT support and they also recently deployed a phenomenal new phone system for our firm. Now our phones are integrated with the computer and it’s all Web-based. When someone you want to reach in the office is on the phone, you can see that on your computer. There’s built-in chat and you can even send text messages to cell phones right from your computer. It directly handles large conference calls, eliminating the need for an expensive third party vendor. It even allows you to have a satellite office by simply purchasing a phone.
Sandra Haislet, Office Manager
Guttilla Murphy Anderson
After we started working with Total Networks we noticed a great difference. There were no problems with our network or the servers and our IT costs went down. Total Networks is proactive; anticipating risks and presenting cost effective solutions to mitigate those risks before we experience problems.
Yolanda Abinet-Mattice, Firm Administrator
Warner Angle Hallam Jackson & Formanek
Total Networks takes a proactive approach not only from a technical standpoint, but also from a business standpoint. Total Networks meets with us regularly for business reviews, allowing us to plan and budget for the future.
Judith A. Tempalski, Legal Administrator
Nussbaum Gillis & Dinner, PC
I appreciate Total Networks’ effective and pragmatic approach. They ensure our systems are functioning properly and also anticipate and help us plan for future needs. Whenever we have any issue or question, they are extremely responsive, courteous and knowledgeable. I highly recommend Total Networks.
Mary Ann Dorame, Office Administrator
Desert Canyon Pediatrics
Your entire staff is knowledgeable and friendly. It’s always a pleasure to do business with you.
Jeff Ferrante
Primus Pharmaceuticals, Inc.
I so enjoy working with Rick on issues and support for our system. Rick understands my lack of ‘tech’ knowledge and is always so understanding, pleasant and helpful.
Lavonne Doorneweerd
WDP Partners
Total Networks has reduced our costs and things are running so much better at our firm now. Total Networks is the most effective and reliable company I’ve ever worked with; our servers are setup correctly and well maintained to make sure the network works properly. On the rare occasion that something does go wrong any time of the day or night, I can call them and the issue is immediately fixed. It’s comforting to know that I have excellent technical support standing behind me. Additionally, they are just an incredible value since their services are top notch, while their prices are right in the middle of the pack.
Kevin Mazza, PC Technician
Warner Angle Hallam Jackson & Formanek
We needed a more user-friendly phone system, so we went with Fonality and Total Networks. Our new system has all the power and features of a high-end Cisco phone system, but it’s much easier to use, simpler to maintain, and a fraction of the cost! Total Networks provides excellent training to ensure we get the value out our technology investment. Additionally, unlike many suppliers, they were happy to show me how to administer the system myself. This translates to more ongoing savings and allows me to adapt our phone system to meet our growing firm’s needs.
John Eaton, Director of IT
Carpenter, Hazlewood, Delgado & Wood, PLC
Dave Kinsey and his team take a business-oriented, proactive approach to managing technology. Rather than simply reacting to problems or telling us we that we need to upgrade this or that, Total Networks is much more effective business partner. They take the time to meet with us in a consultative fashion allowing us to jointly prioritize and develop a solid technology plan for the future.
Kathleen Trejo, Firm Administrator
Aiken Schenk Hawkins & Ricciardi PC
I love Total Networks and the Total Support Program! We have so few issues with our systems and Total Networks provides an immediate response to all our questions. Everyone in our firm can call Total Networks about anything, any time day or night, and get an effective, immediate response. There are strong personal relationships between our employees and Total Networks staff. We know they are always looking out for our best interest. I’m personally more productive on Total Support since I’ve been freed up from handling all technology issues, and I don’t have to worry about the bill. Total Networks additionally provides very good prices on hardware and software with all installation and setup included at no extra charge. I would highly recommend them to any business owner.
Regina Myers, Law Office Manager
Charles F. Myers, P.A.
As a law office, we are entrusted with privileged information, so we need an IT partner we can trust. Total Networks handles all of our computer needs so that we can focus on our job. They make sure everything runs smoothly and are just the best people to work with. We really enjoy working with everyone at Total Networks!
Christina Youngberg, Paralegal
Curtis Goodwin Sullivan Udall & Schwab
Out of all the decisions we made with our office move, going with the new phone system from Total Networks was the best decision we made. It integrates well with our office systems and makes us more efficient. I just click a button to automatically dial contacts out of Prolaw or Outlook.
Patrick M. Murphy
Guttilla Murphy Anderson
Total Networks has outstanding technical expertise that we trust. Their regular business reviews analyze and address our technology matters in a clear, non-technical fashion with well thought-through options, costs, and recommendations. This level of detailed planning is very helpful to address our business objectives and mitigate risks to avoid technical troubles. Total Networks listens and is able to solve the problems where we were previously told “that’s not possible”. I also really appreciate how easy it is to get a hold of support at Total Networks right away to quickly resolve any issues we have. I love Total Networks!
Amy Bean, Paralegal
Bauman Loewe Witt & Maxwell
Total Networks has outstanding technical expertise that we trust. Their regular business reviews analyze and address Total Networks ensures our systems are always running properly. I am amazed at how quickly they work remotely – they immediately answer/handle any issue or question. We never have to call them back a second time about an issue. Dave and the rest of the Total Networks team understands the needs and budget of a smaller law firm and responds in an appropriate and cost-effective manner. I could never imagine working with any other provider.
Mary Lu Larson
Ronald F. Larson, PC
I have had to work with Total Networks to work out some computer issues and it has been a sheer joy. The engineers are always pleasant and quick to resolve issues.
Suzanna Gonzales, Paralegal
Ridenour, Hienton & Lewis, PLLC