Why Total Networks

IT Support for Phoenix/ Scottsdale/ Tempe area that is Extremely Responsive, Business Savvy, and with a 100% Satisfaction Guarantee

If you are a managing partner or firm administrator who is plagued with ongoing computer IT problems at your firm, but don’t know who you can trust to fix them fast, fix them right, and make everything just WORK the way it’s supposed to, we have the solution you have been looking for.

Total Networks has been serving the technology needs of law firms, accounting firms and other professional businesses for over 25 years, so you can be confident we understand your practice. We know how important it is that you get your work done, any time of day.

Although this isn’t a breakthrough concept, we know there are many IT firms that don’t get this right. In fact, our research has shown that most business owners like you have 3 incredibly frustrating problems when dealing with computer support. See if you agree…

Total Networks Will Solve these Common Problems & Frustrations

Problem #1: Lack of Response. When your computer or network goes down or is experiencing a problem, it brings your entire company to a screeching halt; and with the fast pace of business today, you can’t afford to be waiting around for your IT guy to call you back or show up to fix your problems. Our stance on this is that you shouldn’t have to wait more than 2 minutes to reach someone on the phone; but MORE importantly, your IT guy should be PREVENTING these problems from cropping up in the first place.

Problem #2: They Never Quite Get Everything Working, So Problems Constantly Arise. Maybe you’ve experienced this yourself; you hire a so-called computer expert to support your network, only to discover every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues, or they blame your ISP/software/hardware or some other external reason and tell you that it CAN’T be fixed.

Problem #3: Lack of line of business applications experience. When you have a problem with the applications your firm depends on, you need a specialist that can get you back in the game right away. Total Networks has a team of specialists that are trained in all of the legal, accounting, and engineering software and document management applications that today’s firms depend on.

Enough is enough! If you’re like our clients, you just want your computers and network to work the way it’s supposed to, and you want a consultant that understands your practice.

That’s why we offer the following commitments:

  1. 100% unconditional satisfaction guarantee

  2. Small business savvy

  3. Prompt, open communication and feedback

  4. Predictable IT expenses

  5. Vendor liaison who looks out for your business

  6. Planning and proactive approach