One point of contact for all of your IT services needs
Our IT Support / Managed IT Services plans are structured to support the objectives we share with our Arizona clients: maximize system availability and minimize support calls & cost.
Our IT Support service plans are structured keep your systems operational, available and secure so that you can focus on running your business. Utilizing our unique automation framework, we provide a cost-effective solution to ensure that your computer systems stay up and running and that your people remain productive. We share a common objective: when you win, we win. It just doesn’t make sense to have it any other way.
Since we partnered with Total Networks, we’ve been more productive!
It’s a fast-paced world, so we need systems that just work whenever and wherever. Our technology now works better than ever. Dave has assembled a truly remarkable team – they are incredibly knowledgeable, responsive and patient. We never need to wait for anything and our people love working with them. I love Total Networks and wish we had other vendors like them!Pam Tidd
Security & Compliance
In today’s world, as computer technology around us continues to advance, so too do the opportunities for cyber-criminals to infect and hack into your systems. Staying on top of your company’s security and compliance requirements can be daunting.
Total Networks has achieved the CompTIA Security Trustmark™, a validation of our commitment to use industry accepted IT security best practices. The CompTIA Security Trustmark™identifies solution providers that consistently follow security best practices by helpings companies to identify regulatory compliance gaps and address problem areas in security policies, processes and planning. This vendor-neutral, business-level credential has been developed with the support of technology companies at the forefront of the IT security industry.
Business Technology Reviews & Planning
You cannot afford to be blindsided by risk issues or surprise expenses. Total Networks works together with you to jointly create and maintain an up-to-date, effective written technology plan that identifies areas for improvement, technology options, and forecasts for future costs. We ensure you are productive and focused on your business, not distracted by technology.
Cloud options must be considered in your business technology plan. The state of cloud technology continues to evolve, which is why Total Networks supports adopting an optimal mix of cloud services (private, public, and hybrid). Cloud based services to completely remotely monitor, manage, and support your technology may make sense for one firm. While certain cloud solutions such as system backups, Microsoft Office 365 or an application like Clio may make sense for others. We’ll help evaluate your current needs, inform you on your options, and ensure you’ve got the best solution.
Our Business is More Secure with Total Networks
I am particularly impressed with my regular meetings with Total Networks’ President Dave Kinsey, where we meet to plan for my company’s technology. Our business is more secure with Total Networks. Total Networks employees are great to work with and they deliver outstanding 24×7 support. This level of system security, redundancy, and availability provides us peace of mind that system issues will not threaten our ability to get payroll processed correctly and on-time. We are very pleased with our decision to go with Total Networks to provide our IT service. It’s been a refreshing experience working with Total Networks and I recommend them highly.Don Klassen
Backup & Disaster Recovery
Enterprise Business Continuity
Total Protection delivers the most aggressive Recovery Time Objective (RTO) of any backup, disaster recovery (BDR) and business continuity solution available today. It is the ideal solution for businesses for whom downtime is not an option. Total Protection offers the best protection for a business’s mission-critical applications, delivered via the most robust and flexible technology on the market today.
Total Protection is the only BDR and Intelligent Business Continuity solution to offer instant local and off-site virtualization, Screenshot Backup Verification, and Backup Insights™ all from one simple management interface.
Total Networks Restored My File in Minutes and Made My Day!
Shortly after investing hours on changes to a document, I discovered that my changes had been accidentally over-ridden by another individual in our office. When I called Total Networks for help, Debbie asked, “Do you want the file from 3:00 or 4:00?” She restored both versions, and restored exactly what I needed with all my edits, saving me hours of time recreating my work. I’m glad Total Networks has got our back!Shawn K. Aiken
Support for In-House IT Staff
Total Networks provides Strategic IT Services for firms who have in-house IT. We have developed many strong relationships with IT Directors and IT Help Desk staff at other firms.
Developing a partnership with Total Networks offers several benefits:
- Greater set of expertise
- Wider base of resources
- Escalation for more advanced needs
- Project Management (if needed)
- Backup for in-house technical support during vacations or heavy workloads
- Ability to use enterprise-scale monitoring and management tools
Effective Communication is Essential
Communication with clients, partners, and staff members is vital to the success of your business. That’s why we are a Certified Platinum Reseller of Fonality’s simple, reliable, and feature-rich unified communications platform.
Fonality’s award winning functionality and unique hybrid-hosted architecture provides the utmost reliability and quality and is revolutionizing office efficiency.
Creating a paperless office with Total Networks’ document management solution will improve your efficiency, reduce costs, and protect the environment.
In today’s business environment, the sheer volume of e-mail, electronic documents, and paper files–combined with document-intensive processes–keep many organizations from achieving peak performance. The lack of coordination between individuals and offices, combined with manual, ad hoc processes, make it difficult to leverage organizational knowledge and ensure adherence to company standards and legal regulations.