Backup & Disaster Recovery

 Still relying on tape to safeguard your critical information?

Traditionally, backups have been performed to tapes that need to be rotated off-site to ensure that recovery is possible in case of theft, fire, flooding, etc. Unfortunately, there are many factors which make tape backups unreliable. Tape technology involves friction of tapes against tape heads; over time this damages the tape drive and the tapes wear out. The tapes must be physically changed every night and rotated off-site, which relies on people (who get distracted, may not get properly trained during employee turnover, or can get sick or go on vacation) to perform this task.

There is a Better Way!

Subscribers to our Total Protection Service receive an additional separate server to which hourly backups occur. Ongoing changes to the data are backed up to the local server, as well as to a remote data center, over your existing Internet connection. This allows for recovery in case of disaster. The initial “seeding” of the backup data is done to a separate hard drive which is then delivered to the remote data center so that the initial backup does not consume too much of your precious Internet bandwidth. The server can also act as a “fail-over server” if needed. All of your data is encrypted so that it cannot be accessed by unauthorized parties.

When you need to restore data, your backup and disaster recovery system is the most important system in your company. You need a solution that just works. No excuses.


Ten Questions You Should Ask About Your Backup Solution:

1. Do you provide a hybrid cloud backup solution?

A hybrid cloud backup solution is optimal to achieve intelligent business continuity, as it encapsulates the best of the private and public models to form a feature rich, highly efficient, and affordable system.

2. Can you provide my client instant local virtualization?

Downtime costs you and your client money. Being down for hours is simply unacceptable. Current BDR solutions should allow you to have servers booting instantly locally so that client services can be restored and back in the right place in a matter of minutes.

3. Can you provide proof of backup?

What proof do you have of successful data backup? Your BDR vendor should be able to provide screenshot verification.

4. Do you virtualize off-site?

It’s imperative to offer your clients the peace of mind that their critical business infrastructure can be brought online quickly in the cloud. This allows continuous uptime.

5. Do you deliver an off-site sync method that manages bandwidth?

It’s critical that a BDR solution be able to prioritize if data is local or off-site, thus managing bandwidth to provide greater flexibility, increased reliability, and higher transfer speeds of your off-site backups.

6. Do you have multiple data centers, in geographically diverse locations?

This is important for three reasons. First, it ensures that even if data is removed locally, there is a secure copy off-site that can be restored. Second, it saves money because your local device capacity does not have to cover your entire backup repository. And third, in case of a regionalized disaster, at least one data center location must not be affected.

7. Do you offer flexible contracts and upgrade policies?

Constant change is a fact of life in IT. It’s critical to select a vendor whose goal is to help its Partners succeed, by offering flexible contracts and upgrade policies. Also, in the unfortunate event that a client is lost, it’s important you are not on the hook for their BDR contract.

8. Do you provide US based technical support?

If you’re in the middle of a backup or disaster crisis, you need the best technical and customer support available, at the time it’s required.

9. Does your IT perform routine test restores?

Choose a partner that is 100% committed to your success.

10. Do you offer Intelligent Business Continuity?

Only an intelligent business continuity solution takes BDR to the next level, to mitigate risk and keep your clients’ systems running in the event of a technical or natural disaster.


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