How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to outsource their IT to a managed solutions provider.
Unlike break-fix IT solutions, which depend on your technology breaking down, managed IT solutions aim to keep your technology in proper working order, as well as take action to proactively treat issues before they become long-term problems. Here are some of the best ways that managed IT can help your organization take better advantage of its technology.
Let’s say that you choose to hire more employees for a specific department of your business. This means that you have more users, which can lead to more software licenses needed, more email accounts to archive, more endpoints to secure, and much more. Basically, as your workforce needs change, so too must your managed IT service agreement. Total Networks offers scalable solutions that can be customized to fit the needs of your business.
Supplementing In-House Maintenance
Let’s say that you do have an in-house technician or a small group of workers dedicated to IT maintenance. They might be able to get most of their work done, but generally speaking, your in-house technicians probably have their hands full or need additional support for projects or to take a vacation. A managed IT provider helps to augment and work with your in-house team to create greater success for your organization as a whole.
Working with Your Vendors
You work with a lot of vendors to give your company the access to the products your organization needs to be successful. This includes hardware or cloud vendors for your workstations and servers, software developers for all of your productivity suite needs, and any other service providers that you have. Reaching out to all of these can be time-consuming, which is why managed service providers like Total Networks offer vendor management services to create a single point of contact to keep your attention on your business and not your vendors.
Improving Operational Efficiency
By outsourcing, you can take advantage of labor-saving monitoring and management tools which are cost-prohibitive for a small business on their own. An in-house monitoring system may not alert anyone if it’s located in your office. Total Networks has a sophisticated monitoring system that checks your systems constantly, and technicians who review and respond to alerts every day. An external IT team can monitor your system more closely than any of your staff. This is the key to identifying and correcting root cause issues before they create downtime.
Increased Security and Regulation Compliance Focus
Having a managed service provider is one of the best things you can do for your network security. Our team will help keep your defenses closed against hackers and your security configuration up to date. While your on-site staff can get caught up in daily or seasonal excitement, your outsourced managed IT team will steadily protect and update your network, reliably maintaining solid network security.
Also, most industries are subject to at least one if not several sets of IT safety and client privacy regulations. From HIPAA to GDPR, there are a lot of little IT tasks that are necessary to maintain your valuable compliance status. Archives will need to be combed for outdated information, encryption and deletion processes need to be maintained and updated, and even compliant software needs to be properly configured before it can protect you and your clients. An outsourced IT service can take these tedious tasks off your plate, keeping your business compliant without all the hassle.
To learn more about what Total Networks can do for your business, reach out to us at (602)412-5025.