IT Support Help Desk (602) 412-5000 | Sales (602) 412-5025

Is Your Phoenix Business Prepared?

Business Continuity Planning for the COVID-19 Pandemic

Preparedness Planning

As the Coronavirus (COVID-19) spreads across the globe, the likelihood of it impacting your business increases. Being prepared in advance will reduce business disruption. Technology plays a major part in this plan.

Your Management should be actively discussing your individual company Disaster Recovery and Business Continuity Plans. As with the possibility of any natural disaster, Total Networks has always recommended our Partners have a plan in place for the disruption of normal business operation and the distribution of your workforce for an extended period of time. Consider your business continuity plan for various scenarios, such as workplace illness, school closures, reduction in availability of procurement, reduced or paused travel, and transition to teleworkers.

The CDC has some recommendations for business which you can read here. If you have any further questions regarding your IT plan, please contact us.

Total Networks: Your IT Planning Guide


We collaborate with our IT Support clients to jointly create and maintain an up-to-date 3-year, effective written technology plan and budget. This planning includes strategies to fill security, compliance and business continuity gaps to reduce risks and increase productivity. 

What is the best way to work remotely? Total Networks has helped our clients with the simplest infrastructure to achieve a modern workforce. Contact us to get an assessment for a plan tailored to your business needs.

Business Strategy Meetings

Our managed IT service includes face-to-face meetings with business owners to focus on high-level business strategy. We also prepare strategic technology assessments we review with your technical manager to ensure compliance and security issues are addressed.

LIfeCycle Management
Your Director of Client Service will work with you to develop a plan to refresh equipment to  maintain supported operating systems and efficient hardware. Your plan will help manage warranties, software subscriptions and software updates.
Vendor Management
We coordinate with other vendors for things like circuits, printers, internet, conferencing, faxing and more. Total Networks’ IT vendor management solutions will help reduce your frustrations and headaches, getting you top-quality services at the right price.
Security Focus
Total Networks is committed to security best practices. All IT Support plans include security tools. We also provide a security assessment, identify gaps, and create an action plan to continually update your business security technology tools and systems.

Reviews of Our IT Support

Elena Grant
Elena G.
17:45 19 Mar 21
Emmanuel fixed everything super quick so I could resume my work day. GREAT job!!!
jared leung
jared L.
16:21 20 Feb 21
Great support. Luke is always there to help me, even when I had trouble overseas.
Allen Cornell
Allen C.
17:36 02 Feb 21
No matter what issues we have with our network, Luke always has the solution!
Tom Brook
Tom B.
19:41 29 Jan 21
Yet another issue solved by this all star team! Thank you for everything you've done in getting our new system setup and running smoothly!
Richard Trotti
Richard T.
18:04 21 Jan 21
Best IT company I have worked with. Anytime I have a question or an issue it is resolved very quickly. I recommend them to everyone.
Rich Trotti
Rich T.
01:49 07 Nov 20
Excellent customer service! My problem was after hours and Owen went above and beyond to get me going again! I highly recommend Total Networks to anyone!!
Tim Mcanally
Tim M.
23:09 09 Oct 20
Great service with Total Networks! They always respond very quickly and can fix things right away.
The Magub family
The Magub F.
19:33 11 Aug 20
Luke is the best. Did he get that raise I put in for him? Thank you
Wes Caspers
Wes C.
18:35 24 Jul 20
Worked with Carol today at Total Networks. She was awesome. Very professional, quick, courteous and friendly. Got the job done right!
Donna Walters
Donna W.
17:49 23 Jul 20
Jeff is awesome and resolved my issue quickly!
Heather M
Heather M
16:24 20 Jul 20
Total Networks provides fantastic IT service! I always get timely help and have never had an issue they couldn't resolve.
Diana Fisher
Diana F.
19:35 08 Jul 20
I love this team. Super friendly, the staff will make you feel like you know each other for years. THANK YOU SO MUCH GUYS!!!
tifiny bowman
tifiny B.
22:39 06 Jul 20
I thought I was expecting a call to connect my printer and they showed up to make it happen. Fast, friendly, and speedy service!
Next Reviews
When comparing the experiences of my recent managed services provider with Total Networks, the service was worlds apart….LITERALLY! After switching to Total Networks, I felt much clearer about the direction we were headed, better about the choices we made and I was actually experiencing the ease of doing business (the time savings) that the previous provider promised but NEVER delivered on. My time has truly been freed up!
John Binsfield

General Southwest Insurance Agency

Total Networks has the expertise required to support a law firm’s IT needs.  The owner, Dave Kinsey, has a management style and an honest focus on cost control and efficiency, which I respect and trust.  I have no hesitation recommending the Total Networks team to service your IT needs.
Holly Einspahr

Firm Administrator, Radix Law

We are happy with our decision to partner with Total Networks. Our IT infrastructure and service is a critical a part of our business. Total Networks has partnered with us to provide a secure technology environment, standardize processes and equipment and provide a platform to leverage the services we offer to our clients.  Total Networks is available 24/7 and we appreciate regular meetings to ensure budgets, issues and/or strategic initiatives are discussed.
Jacqueline McAfterty

Chief Operating Officer, Davis Miles McGuire Gardner, PLLC

Let’s Talk

Total Networks delivers premier IT Support that Phoenix businesses depend on. We offer a complete, scalable outsourced IT Support solution for businesses of 10-200 employees that value technology. If you are ready to take your IT to the next level, complete our form or call us at (602) 412-5025 for a complimentary consultation.

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