IT Support Help Desk (602) 412-5000 | Sales (602) 412-5025

IT Support Phoenix

Businesses Count On

 

IT Support Phoenix business leaders depend on

to make smart technology decisions.

Total Networks Delivers

Exceptional Phoenix IT Support 

IT Support Phoenix Businesses Count On

Total Networks works with Phoenix business leaders to ensure that they have the technology and Phoenix IT Support needed for their business to succeed. The right technology can make the difference between surviving and thriving. 

IT Support, Managed IT Services, IT Consulting for Phoenix businesses to achieve:

  • An efficient and productive workforce
  • A confident road-map for your technology plan
  • More time to spend on your business
  • Security best practices to avoid risks
IT Planning Consultanting

Solid IT Roadmap

Total Networks’ business technology consultants collaborate with you to implement the most efficient, streamlined technology, without sacrificing security.

Security and compliance are more challenging than ever. Total Networks helps you make sense of the rules and assess your risks, to facilitate the safest technology and policy decisions.

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IT Planning Consultanting

Instant Response

When you need Phoenix IT support, we answer your call live 24/7 by a technician who will help you immediately. No ticket triage, no waiting for a return call.

You want your employees to be productive and efficient. We arm you with the technology and processes and planning to work the way you need.

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Your Business Technology Roadmap

 

We collaborate with our IT Support Phoenix clients to jointly create and maintain an up-to-date 3-year, effective written technology plan and budget. Our business technology consulting includes face-to-face meetings with the business owners to focus on high-level business strategy. We also prepare strategic technology assessments we review with your technical manager to ensure compliance and security issues are addressed.

Total Networks invests in time to research, test and vet the best options for your IT architecture plan. Keys to success include fundamentals like identity management, single sign-on, 2-factor authentication, self-service password resets, and cloud technologies that can increase security and productivity for your team.
Business Strategy Meetings

Our managed IT service includes face-to-face meetings with business owners to focus on high-level business strategy. We also prepare strategic technology assessments we review with your technical manager to ensure compliance and security issues are addressed.

LIfeCycle Management
Your Director of Client Service will work with you to develop a plan to refresh equipment to  maintain supported operating systems and efficient hardware. Your plan will help manage warranties, software subscriptions and software updates.
Vendor Management
We coordinate with other vendors for things like circuits, printers, internet, conferencing, faxing and more. Total Networks’ IT vendor management solutions will help reduce your frustrations and headaches, getting you top-quality services at the right price.
Security Focus
Total Networks is committed to security best practices. All IT Support plans include security tools. We also provide a security assessment, identify gaps, and create an action plan to continually update your business security technology tools and systems.

Reviews of Our IT Support

Elena G.
Elena G.
22:38 05 Dec 22
Great job Owen, I would recommend you to anyone!!!!!!
Damon Y.
Damon Y.
16:33 10 Nov 22
love these guys especially josh he's my hero
Keila O.
Keila O.
23:36 08 Nov 22
Great company, great professional and helpful staff.
Diana C.
Diana C.
23:46 04 Nov 22
Cory did a great job! I got what I needed done within minutes!
Holly L.
Holly L.
19:44 03 Nov 22
Took less than 15 minutes for the problem to be corrected!
Mike V.
Mike V.
21:24 31 Oct 22
They were great help with my issue and fun to talk to, great personality
Xavier B.
Xavier B.
20:04 31 Oct 22
Top of the line customer service!!!!Excellent service..XB
Maria S.
Maria S.
22:58 28 Oct 22
I needed help on my machine to fax and scan. Joshua was good, fast, polite and very courteous. He got it fixed and working and explained to me. Great job!!!
Tina T.
Tina T.
00:39 26 Oct 22
Connor is a wiz! Thanks so much for such fast service!
jaasynergy8
jaasynergy8
18:44 05 Oct 22
Great response time and helpful feedback!
Ed R.
Ed R.
17:56 29 Sep 22
Great Job with minimum time wasted. quick and professional
Elizabeth C.
Elizabeth C.
23:04 22 Sep 22
thank you so much for the quick response time on this issue! liz
Allen C.
Allen C.
21:43 08 Sep 22
Luke Barnes always finds a solution, there is no roadblock too big to overcome for him.
Meagan L.
Meagan L.
15:36 21 Jun 22
Shawn was perfect as always! Great job Total Networks. He found the folder and saved the day!
jared L.
jared L.
19:37 20 Jun 22
Great support. Luke is always there to help me, even when I had trouble overseas.
Elizabeth C.
Elizabeth C.
01:26 02 Jun 22
We love Scott!!!! He’s the best, we had a great TEAMS training.
Monica T.
Monica T.
19:29 17 May 22
Jeff is awesome! Love it when I get him on the phone because I know I'm getting super fast and super quality technical expertise work!
Debbie K.
Debbie K.
16:32 22 Apr 22
Very courteous when the problem was clearly on my end!
The Magub F.
The Magub F.
14:41 14 Mar 22
Luke got back to me ASAP? Thank you
Holly L.
Holly L.
19:54 04 Jan 22
Really enjoy their responsiveness and their attention to detail.
Carlos
Carlos
23:35 27 Dec 21
David is excellent like usual. He knew what to do right away and got it fixed after a few minutes. Thanks again David!
Becky M.
Becky M.
16:34 01 Sep 21
They respond very quickly and solved problem.....also calmed me down
Camille R.
Camille R.
16:36 26 Jul 21
Carol is always very helpful and courteous when I have talked with her. She goes above and beyond. 🙂
Austin T.
Austin T.
22:38 10 Jun 21
Carol's assistance was very efficient. It was critical for this task to be completed in a timely manner and Carol accomplished this.
Ashley A.
Ashley A.
17:47 10 Jun 21
Rick was fantastic! Quick to respond and fix the problem! Very impressed 🙂
Dylan J.
Dylan J.
17:49 24 May 21
Quick and speedy fix to my problem. Thank you Debbie!
Tom B.
Tom B.
19:41 29 Jan 21
Yet another issue solved by this all star team! Thank you for everything you've done in getting our new system setup and running smoothly!
Richard T.
Richard T.
18:04 21 Jan 21
Best IT company I have worked with. Anytime I have a question or an issue it is resolved very quickly. I recommend them to everyone.
Rich T.
Rich T.
01:49 07 Nov 20
Excellent customer service! My problem was after hours and Owen went above and beyond to get me going again! I highly recommend Total Networks to anyone!!
Next Reviewsjs_loader
When comparing the experiences of my recent managed services provider with Total Networks, the service was worlds apart….LITERALLY! After switching to Total Networks, I felt much clearer about the direction we were headed, better about the choices we made and I was actually experiencing the ease of doing business (the time savings) that the previous provider promised but NEVER delivered on. My time has truly been freed up!
John Binsfield

General Southwest Insurance Agency

Total Networks has the expertise required to support a law firm’s IT needs.  The owner, Dave Kinsey, has a management style and an honest focus on cost control and efficiency, which I respect and trust.  I have no hesitation recommending the Total Networks team to service your IT needs.
Holly Einspahr

Firm Administrator, Radix Law

We are happy with our decision to partner with Total Networks. Our IT infrastructure and service is a critical a part of our business. Total Networks has partnered with us to provide a secure technology environment, standardize processes and equipment and provide a platform to leverage the services we offer to our clients.  Total Networks is available 24/7 and we appreciate regular meetings to ensure budgets, issues and/or strategic initiatives are discussed.
Jacqueline McAfterty

Chief Operating Officer, Davis Miles McGuire Gardner, PLLC

IT Support Phoenix – How We Deliver

We listen to your business goals and concerns
We help you plan a preliminary strategy
We on-board and begin IT Support
We meet with your leadership team to refine the plan, set timelines and budgets
We meet quarterly to stay on track to update goals and plan for your business success.

Which IT Support plan is right for you Phoenix Area Business?

Total Support

With our complete IT Support program, we are able to provide complete Phoenix IT Support for a fixed monthly fee. This provides you with peace of mind knowing that Total Networks will make sure your systems “just work” with a predictable budget just like your monthly rent expense.

Support Assist

We provide strategic assistance to clients with in-house IT staff under our Support Assist IT Support Program. Our expert consultants can help your IT staff with tools and assistance to increase their productivity. We also provide the backup support they need on occasional vacation or sick days, without leaving the business exposed to unacceptable risk.

Let’s Talk

Total Networks delivers premier IT Support that Phoenix businesses depend on. We offer a complete, scalable outsourced IT Support Phoenix solution for businesses of 10-200 employees that value technology. If you are ready to take your Phoenix IT Support to the next level, complete our form or call us at (602) 412-5025 for a complimentary consultation.

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