Managed IT Services

One point of accountability for all of your IT Services needs – Your Partner for Proven Technology Innovation

Total Networks provides strategic consulting and Managed IT Services for all of your information technology needs, from CIO and planning to backup & disaster recovery to Outsourced IT Support. We ready to take your call 24x7, but we focus our efforts on avoiding the call in the first place.

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Managed Services

Our Managed IT Service plans are structured keep your systems operational, available and secure with a predictable cost so that you can focus on running your business. Utilizing our unique automation framework, we provide a cost-effective solution to ensure that your computer systems stay up and running and that your people remain productive. Through our collaborative Business Technology Review and planning process, we work with you to find opportunities to improve efficiencies and take advantage of advances in technology.

Since we partnered with Total Networks, we’ve been more productive!

It’s a fast-paced world, so we need systems that just work whenever and wherever. Our technology now works better than ever. Dave has assembled a truly remarkable team – they are incredibly knowledgeable, responsive and patient. We never need to wait for anything and our people love working with them. I love Total Networks and wish we had other vendors like them!

Pam Tidd

Firm Administrator, Ridenhour, Hienton & Lewis

Security & Compliance

In today’s world, as computer technology around us continues to advance, so too do the opportunities for cyber-criminals to infect and hack into your systems. Staying on top of your company’s security and compliance requirements can be daunting.

Total Networks has achieved the CompTIA Security Trustmark™, a validation of our commitment to use industry accepted IT security best practices. The CompTIA Security Trustmark™identifies solution providers that consistently follow security best practices by helpings companies to identify regulatory compliance gaps and address problem areas in security policies, processes and planning. This vendor-neutral, business-level credential has been developed with the support of technology companies at the forefront of the IT security industry.

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Business Technology Reviews & Planning

You cannot afford to be blindsided by risk issues or surprise expenses. Total Networks works together with you to jointly create and maintain an up-to-date, effective written technology plan that identifies areas for improvement, technology options, and forecasts for future costs. We ensure you are productive and focused on your business, not distracted by technology.

Cloud Solutions

The state of cloud technology continues to evolve and mature – RAPIDLY. A significant number of cloud options are proven and secure today. Some cloud applications are just not yet ready, or have vendor/security/compliance problems. Many others are ready with functionality and security that matches or exceeds the functionality of older non-cloud versions. Total Networks invests substantial time reviewing, researching and vetting cloud technology providers. We research, we test and learn more each day. We send employees to conferences and participate in webinars.We have established processes to verify references, review security processes, procedures, and legal agreements. The optimal approach for one business may involve a mix of cloud solutions and/or on-premise solutions. For another business, a pure cloud approach is optimal. Our future, though, is clear. The future is cloudy and that’s a great thing!

Microsoft Office 365 and GSuite along with an increasingly robust collection of cloud-based line-of-business applications make this an exciting time. Keys to success include planning and fundamentals like identity management (how employees are authenticated, granted/revoked access). Through technologies like single sign-on and 2-factor authentication, cloud technologies can increase security and productivity over older legacy solutions.

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Our Business is More Secure with Total Networks

I am particularly impressed with my regular meetings with Total Networks’ President Dave Kinsey, where we meet to plan for my company’s technology. Our business is more secure with Total Networks. Total Networks employees are great to work with and they deliver outstanding 24×7 support. This level of system security, redundancy, and availability provides us peace of mind that system issues will not threaten our ability to get payroll processed correctly and on-time. We are very pleased with our decision to go with Total Networks to provide our IT service. It’s been a refreshing experience working with Total Networks and I recommend them highly.

Don Klassen

Partner, CFO Financial Services

Business Continuity Services

Backup & Disaster Recovery

Enterprise Business Continuity

Total Protection delivers the most aggressive Recovery Time Objective (RTO) of any backup, disaster recovery (BDR) and business continuity solution available today. It is the ideal solution for businesses for whom downtime is not an option. Total Protection offers the best protection for a business’s mission-critical applications, delivered via the most robust and flexible technology on the market today.

Total Protection is the only BDR and Intelligent Business Continuity solution to offer instant local and off-site virtualization, Screenshot Backup Verification, and Backup Insights™ all from one simple management interface.

Total Networks Restored My File in Minutes and Made My Day!

Shortly after investing hours on changes to a document, I discovered that my changes had been accidentally over-ridden by another individual in our office. When I called Total Networks for help, Debbie asked, “Do you want the file from 3:00 or 4:00?” She restored both versions, and restored exactly what I needed with all my edits, saving me hours of time recreating my work. I’m glad Total Networks has got our back!

Shawn K. Aiken

Attorney, Aiken Schenk Hawkins & Ricciardi P.C.

Support for In-House IT Staff

Total Networks provides Strategic IT Services for firms who have in-house IT. We have developed many strong relationships with IT Directors and IT Help Desk staff at other firms.

Developing a partnership with Total Networks offers several benefits:

  • Greater set of expertise
  • Wider base of resources
  • Escalation for more advanced needs
  • Project Management (if needed)
  • Backup for in-house technical support during vacations or heavy workloads
  • Ability to use enterprise-scale monitoring and management tools
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Effective Communication is Essential

Communication with clients, partners, and staff members is vital to the success of your business. That’s why we are a Certified Platinum Reseller of Fonality’s simple, reliable, and feature-rich unified communications platform.

Fonality’s award winning functionality and unique hybrid-hosted architecture provides the utmost reliability and quality and is revolutionizing office efficiency.

Document Management

Creating a paperless office with Total Networks’ document management solution will improve your efficiency, reduce costs, and protect the environment.

In today’s business environment, the sheer volume of e-mail, electronic documents, and paper files–combined with document-intensive processes–keep many organizations from achieving peak performance. The lack of coordination between individuals and offices, combined with manual, ad hoc processes, make it difficult to leverage organizational knowledge and ensure adherence to company standards and legal regulations.

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Contact Us Today for a Complimentary Consultation

(602) 512-4025