IT Support Help Desk (602) 412-5000 | Sales (602) 412-5025

IT is one of the core functions of any business. There’s no aspect of a business that is untouched by IT. Outsourcing IT is a big decision and it is not surprising that many organizations choose to manage their IT in-house rather than relying on outsourcing. However, outsourcing your IT to a managed service provider offers numerous benefits. Here are two areas where outsourcing at least some of your IT can be especially beneficial.

Expertise
The first and foremost benefit of outsourcing your IT to a reputed MSP is the expertise they bring into the process of managing your IT infrastructure. As we discussed before, outsourcing is all about leveraging the expertise of another organization that specializes in something that is not your core competency. Managed service providers are experts in IT and will be able to manage your IT infrastructure more efficiently. Sure, you could hire IT experts and make them a part of your in-house IT team, but that would be expensive. Additionally, your in-house IT experts, no matter how experienced, don’t get the industry exposure and diverse hands-on experience of a managed services team that works to oversee and maintain multiple clients across various industries. In short, the expertise that a managed service provider brings to the table is unmatched.

Don’t skip on crucial routine stuff
Even if you have some in-house technical staff, having an MSP onboard gives your IT team a break from the routine activities of patching, security updates, regular data backup/cleanup etc. These activities, though mundane, are indispensable and have to be done consistently to maintain security. Activities such as patching, license renewal and security updates are very important and usually time sensitive. 

Cost benefits
Having an MSP manage your IT infrastructure completely offers tremendous cost savings vis-a-vis having an in-house IT team. When you have Full-time IT professionals on your payroll, you incur many other HR and training-related costs that come with employing full-time staff. These may include 401(k) expenses, health insurance, paid time-off, etc., which can be avoided by outsourcing your IT process to an MSP. Inhouse staff needs ongoing management, something many business owners aren’t equipped to do.

Another way in which outsourcing your IT helps is by keeping your IT budget within predetermined limits. When you have a relationship with a managed service provider, they take care of your IT requirements at a service charge you both have agreed upon. This saves you money, especially in case of unforeseen IT emergencies. Like many SMBs, you may deploy the firefighting approach to technology, where you reach out to an IT specialist only in the event of an emergency that your in-house IT team can’t handle. This means incurring significant upcharges for emergency services. Working with an MSP, you get the budgeting certainty of knowing what your IT expenses will likely be.

Total Networks is ranked #1 on Clutch.co
Clutch review

Let’s Talk

Total Networks delivers premier IT Support that Phoenix businesses depend on. We offer a complete, scalable outsourced IT Support solution for businesses of 10-200 employees that value technology. If you are ready to take your IT to the next level, complete our form or call us at (602) 412-5025 for a complimentary consultation.

Name *
First
Last
Company *
Email *
Phone *
Request