IT Support Help Desk (602) 412-5000 | Sales (602) 412-5025

Total Networks' Client Resources

Request Total Networks Support

You can either enter a ticket via our customer portal, or call our IT Support line at (602) 412-5000,

Client Ticket Portal

This is a great way to enter tickets for Total Networks to work that are not emergencies or require scheduling. The portal is simple to use and has options to provide us the details we need to get to work quickly on your request.

Please call us for immediate response.

Contact Us

IT Support:

Account Managers:

VP, Client Service

Owners

Billing

Client Payment Portal

We invite you to pay your bill online with our Payment Portal, where you can:

  • View and print your current invoices
  • Pay your invoices by e-check
  • Access invoice history and payment history
  • Set up AutoPay for monthly services
  • Schedule future payments
Pay your bill online

If you have billing questions, please email billing@totalnetworks.com or call (602) 412-5034.

Training Resources

How to log into the Client Portal

computer keyboard with training key

Access the Total Networks Security Awareness Training Portal

This portal provides access to regularly scheduled security awareness training videos. It will show completed and pending courses. Available to clients with a subscription to this service.

How to Reset Your Password

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Shop for Supplies

Peripheral Equipment (Monitors, Etc.)

Click button to view our online shopping cart. Select your desired quantity, then click “Update Totals” at the top of the shopping cart page. All orders will be reviewed by our procurement team for approval before fulfillment.

**For Total Networks existing clients only**

PCs - Total Support Clients

Click button to view our online shopping cart. Select your desired quantity, then click “Update Totals” at the top of the shopping cart page. All orders will be reviewed by our procurement team for approval before fulfillment.

**For Total Networks existing clients only**

PCs - Support Assist Clients

Click button to view our online shopping cart. Select your desired quantity, then click “Update Totals” at the top of the shopping cart page. All orders will be reviewed by our procurement team for approval before fulfillment.

**For Total Networks existing clients only**