Building a Collaborative Culture
We Value Your Time
We avoid problems in the first place by proper planning and execution. Our team responds to and fixes issues as quickly as possible and with the least amount of impact to our client’s time. Total Networks helps you get back to work fast.
Total Networks has achieved the CompTIA Security Trustmark™, a validation of our commitment to use industry accepted IT security best practices. We consistently help our clients identify regulatory compliance gaps and address security policies, processes and planning.
Planning & Strategy
You cannot afford to be blindsided by risk issues or surprise expenses. Total Networks works together with you to jointly create and maintain an up-to-date, effective written technology plan that identifies areas for improvement, technology options, and forecasts.
Meaningful relationships are the reason we exist. You will have a dedicated account manager and engineer team lead you can count on every day and for regularly scheduled business meetings and proactive site visits.
Total Networks’ Executive Team
Dave manages strategic direction, enabling Total Networks to deliver superior returns on IT investment for medium-sized and smaller firms. Dave is an active author on IT security and compliance and serves on the Technology Advisory Group for the State Bar of Arizona. He is a continuing legal education speaker for the State Bar, American Healthcare Lawyers’ Association, and others. Prior to Total Networks, Mr. Kinsey was responsible for Inter-Tel, Inc.’s technology as the company grew from $100M to $460M in annual revenue, culminating in an acquisition by Mitel. Mr. Kinsey received a B.S. in Computer Science from Northwestern University.
VP, Client ServiceBill Fox is the Vice President of Client Service for Total Networks. Bill and his team manage the proactive business technology reviews with Total Networks’ clients, including security assessments, technology reviews, and recommendations. Prior to joining Total Networks, he was IT Operations Manager for Inter-Tel, overseeing a network with over sixty locations in the U.S. and overseas. Bill has over 30 years’ experience in business and technology management. Bill received his Bachelor of Science in Economics from the W.P. Carey School of Business at Arizona State University.
Chief Executive Officer & CFOStephanie is responsible for executive leadership and execution at Total Networks. She excels in efficiency, management, and organizational skills. Stephanie is also Total Network’s Security Officer, leading efforts to achieve and maintain Security Trustmark accreditation. Prior to Total Networks, Stephanie was a senior project manager and owner at CMX, a Phoenix-based civil engineering company. Stephanie is a graduate of Northwestern University, with a Bachelor of Science in Civil Engineering degree and is a registered Professional Engineer. She brings 26 years’ experience in engineering and consulting to her role at Total Networks.
Director of Client ServiceMike Ziegler is a Director of Client Service for Total Networks, with 25 years of technology experience helping clients meet their technology goals. Prior to rejoining Total Networks in 2016, Mike held senior leadership positions in other technology management companies, roles ranging from Senior Systems and Project Engineer to Project Manager and Chief Technology Officer. Mike brings extensive planning experience to Total Networks’ clients, both in the budgeting and implementation phases, to help them make the right technology investments.
VP, Technical ServiceTony leverages nearly 30 years of technical consulting and technical management experience as he coaches Total Networks’ technical team leaders. Mr. Fiorentin oversees technical aspects of the firm’s operations and implements and enforces company security controls to ensure that all data is secure and protected. Mr. Fiorentin is responsible for the technical aspects of project implementation as well ongoing support. Tony works closely with the executive team on security and compliance initiatives. Prior to Total Networks, Tony was the Manager of US Network and Systems at Mitel. Mr. Fiorentin received a BS in Computer Science from Western International University.
Director of Client ServiceRick has been a member of Total Networks since 2006 rising through the ranks from Technician to Senior Technician and into his current position of Director of Client Services. Rick has over 25 years of experience with various business technology solutions including Microsoft Office 365 and other secure cloud solutions. Rick excels at translating business needs into technology solutions and business processes. Prior to Total Networks, Rick has worked for another technology management consultant as well as the Maricopa County Attorney’s Office.
We collaborate with our clients to jointly create and maintain an up-to-date 3-year, effective written technology plan and budget. We schedule proactive visits, we provide training. Total Networks helps ensure that our clients’ technology is efficient, effective and take advantage of the latest advances in technology.
We avoid recurring issues and effectively fix things right the first time. As a result, we get relatively few calls for help, but we are immediately available to help anytime day or night.
We exist to provide time for our clients – time to be efficient and productive. We honor our clients’ time by helping ensure that everything works correctly in the first place and whenever our clients need help we provide that assistance as rapidly as possible and with the least impact to our clients.