Building a Collaborative Culture
“Great things in business are never done by one person; they’re done by a team of people.” – Steve Jobs
“Alone we can do so little; together we can do so much.” – Helen Keller
“Talent wins games, but teamwork and intelligence win championships.” – Michael Jordan
We Value Your Time
We avoid problems in the first place by proper planning and execution. We respond to and fix issues as quickly as possible and with the least amount of impact to our client’s time. We help you get back to work fast.
Total Networks has achieved the CompTIA Security Trustmark™, a validation of our commitment to use industry accepted IT security best practices. We consistently help our clients identify regulatory compliance gaps and address security policies, processes and planning.
Planning & Strategy
You cannot afford to be blindsided by risk issues or surprise expenses. Total Networks works together with you to jointly create and maintain an up-to-date, effective written technology plan that identifies areas for improvement, technology options, and forecasts.
Meaningful relationships are the reason we exist. You will have a dedicated account manager and engineer team lead you can count on every day and for regularly scheduled business meetings and proactive site visits.
Our Executive Team
Dave is Total Networks’ Visionary. Prior to Total Networks, Dave was responsible for technology management at Inter-Tel as the company grew from $100M to $460 in annual revenue. During that time, Inter-Tel became a key player in the early development of Voice-over-IP (VOIP) technology. Mr. Kinsey received a BS in Computer Science from Northwestern University’s McCormick School of Engineering & Applied Science.
VP, Client Service
Bill oversees the account management and sales team. Mr. Fox brings a strong technical background to the sales process at Total Networks, as the majority of his experience is in technology management. Prior to joining Total Networks, he was IT Operations Manager for Inter-Tel, overseeing a network with over sixty locations in the U.S. and overseas. Mr. Fox received his Bachelor of Science in Economics from the W.P. Carey School of Business at Arizona State University.
Stephanie is responsible for executive management and marketing for Total Networks. She excels in efficiency, management and organizational skills. Prior to the Kinsey’s involvement at Total Networks, Stephanie was a senior project manager and owner at CMX, a Phoenix-based civil engineering company. Stephanie is a graduate of Northwestern University, with a Bachelor of Science in Civil Engineering degree.
Director of Client Service
Mike provides account management and strategic consulting to Total Networks’ clients. Mike brings over 20 years of MSP experience, with roles ranging PC repair and systems engineering to project management and technology management and leadership. Mike returns to Total Networks, having previously worked as a senior engineer in 2006-2007. Mike received a Bachelor of Arts degree in Psychology from the State University of New York at Albany.
VP, Technical Service
Tony is the leader of Total Networks’ technical staff. Mr. Fiorentin has many years of experience managing large projects as well as mentoring technical leaders. Prior to Total Networks, he was the Manager of US Networks and Systems for Mitel Networks. Mr. Fiorentin received his Bachelor of Science in Computer and Information Sciences from Western International University.
Director of Client Service
Rick has been with Total Networks since 2006. Working in roles as a technician and senior engineer, Rick has always emphasized understanding customer’s business needs and providing appropriate solutions. Before Total Networks he worked with several small businesses and was employed by the Maricopa County Attorney’s Office to maintain current systems, as well as adopt new technology into their environments.
We collaborate with our clients to jointly create and maintain an up-to-date 3-year, effective written technology plan and budget. We schedule proactive visits, we provide training. We help ensure that our clients’ technology is efficient, effective and take advantage of the latest advances in technology.
We avoid recurring issues and effectively fix things right the first time. As a result, we get relatively few calls for help, but we are immediately available to help anytime day or night.
We exist to provide time for our clients – time to be efficient and productive. We honor our clients’ time by helping ensure that everything works correctly in the first place and whenever our clients need help we provide that assistance as rapidly as possible and with the least impact to our clients.