IT Support Help Desk (602) 412-5000 | Sales (602) 412-5025

IT Support

You Can Count On

 

Total Networks helps Phoenix business leaders make smart technology decisions.

The Total Networks Difference

IT Support Done Right

 

We provide outsourced IT Support and IT Consulting to achieve:

  • An efficient and productive workforce
  • A confident road-map for your technology plan
  • More time to spend on your business
  • Security best practices to avoid risk

Total Networks brings your business to the next level with our strong leadership team – whether you are looking for completely outsourced IT or IT support for your in-house team. Through our uniquely structured collaborative planning & strategic business consulting process, we work together with our clients to jointly create and maintain your business technology plan.

Total Networks - IT Consultant - IT Technology

Solid IT Roadmap

Total Networks’ business technology consultants collaborate with you to implement the most efficient, streamlined technology, without sacrificing security.

Security and compliance are more challenging than ever. Total Networks helps you make sense of the rules and assess your risks, to facilitate the safest technology and policy decisions.

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Total Networks - IT Consultant - IT Technology

Instant Response

When you do need IT support, we answer your call live 24/7 by a technician who will help you immediately. No ticket triage, no waiting for a return call.

You want your employees to be productive and efficient. We arm you with the technology and processes and planning to work the way you need.

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How we work with you

We listen to your business goals and concerns
We help you plan a preliminary strategy
We on-board and begin IT Support
We meet with your leadership team to refine the plan, set timelines and budgets
We meet quarterly to stay on track to update goals and plan for your business success.

When comparing the experiences of my recent managed services provider with Total Networks, the service was worlds apart….LITERALLY! After switching to Total Networks, I felt much clearer about the direction we were headed, better about the choices we made and I was actually experiencing the ease of doing business (the time savings) that the previous provider promised but NEVER delivered on. My time has truly been freed up!

John Binsfield

General Southwest Insurance Agency

Partnering with Total Networks has been the best technology decision we have made.

Gregory L. Miles

Founding Partner, Davis Miles McGuire Gardner, PLLC

Contact Us for a Consultation

Call (602) 412-5025 or complete this form to learn more about how we can improve your experience with technology

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Great company to work with. Service is always fast, effective and professional.
Phil Walls
Phil Walls
16:42 16 Jan 20
As always Total Networks is GREAT!!!!
Elena Grant
Elena Grant
20:13 13 Jan 20
Great support. Luke is always there to help me, even when I had trouble overseas.
jared leung
jared leung
01:24 07 Jan 20
This company is one of the best I've dealt with over the past year. I highly recommend them. They have all the knowledge we ever need and the few times they have had to learn a little more about a random program, they haven't hesitated to work hard to do what was needed.
Tamara Urban
Tamara Urban
00:36 11 Dec 19
Thank you Total Net Works for the years of assistance you have provided for me. Some of my problems have not been easy for the techs to figure out but they never give up on me and always have provided a solution to my technical problems. Each of your Technicians have been so nice and very patient which calmed my nerves when my computer would not cooperate with me. 🙂 One way or another they never give up and stay right with me until the problem is solved. You have such a great caring company and I am so very grateful for such excellent service! 🙂 Thank you again,Bonne joy Holloman 🙂
Bonne Holloman
Bonne Holloman
23:46 10 Dec 19
Best IT company and associates!
Jean Spring
Jean Spring
15:23 18 Nov 19
Erik at Total Networks solved my printing issue very quickly.
Carole Marx
Carole Marx
18:31 14 Nov 19
always answers the phone great friendly and knowledgeable staff
Gladys Scott
Gladys Scott
23:18 28 Oct 19
Great work for us!
Paul Ward
Paul Ward
18:07 14 Aug 19
Excellent service - diagnosed the issue immediately from my description and resolved all the issues in one session!
Tom Brook
Tom Brook
19:05 13 Aug 19
Scott came to my rescue today, again! He's always able to help me and is patient. Thanks again, Lainey
Lainey Pizanis
Lainey Pizanis
16:04 21 Feb 19
Debbie is always AWESOME!!!!
DeAnn Buchmeier
DeAnn Buchmeier
16:51 10 Dec 18
Total Networks exceeds our expectations. The staff are professional, knowledgeable, responsive and treat everyone with the utmost respect. Shawn and Chris are a great team of technicians. We would like to have them back for future projects. Thanks guys.
Kathleen Counihan
Kathleen Counihan
23:29 18 Oct 18
Absolutely a delight to work with every person on duty when I call. They stay with a problem until it's fixed. They are knowledgeable, dependable, friendly and extremely good at what they do.
Mary Depoe
Mary Depoe
20:55 18 Jul 18
I think every office should have TN! This is the best and smoothest IT company of any of the law firms I've worked in (20+ years).
front desk
front desk
21:53 29 Jun 18
Excellent support, knowledgeable staff and fast response times!
Tim Hoffland
Tim Hoffland
22:36 22 Mar 18
The techs at Total Networks are reliable, friendly, and knowledgeable. I highly recommend them.
Char Cruz
Char Cruz
22:15 22 Mar 18
Dave and Stephanie at Total Networks have an excellent team of highly skilled engineers to solve your office technology challenges. Bonus is their whole staff is a pleasure to work with!
Allison Duffy Skeif
Allison Duffy Skeif
19:23 12 Feb 18
Hands-down the best IT company out there, they are available 24/7 and provide excellent customer service and support. I would highly recommend these folks to any business looking for a quality IT company!
Rick James
Rick James
21:21 11 Dec 17
Thanks Scott! Some people in your office would say my expectations are very high and it’s hard to get a good score out of me and that may be true, but you deserve the scores I've given you today. You kept me updated every step of the way and you were really on top of the situation. You are a great addition to the TN team. Thank you for all you have done on this ticket. I not only look for TN to resolve the issue, but I look for the customer service piece provided a long the way. You nailed on both counts. Well done and thank you!
Kevin Studdard
Kevin Studdard
22:28 20 Nov 17
As a technology consultant, I know what business IT professional services should look like. Total Networks embodies these principals, delivering the highest level of customer service and system availability around. If you need a managed services provider in Phoenix, it doesn't get much better than this!
Matthew Estabrook
Matthew Estabrook
16:27 20 Sep 17
I always receive quality service from Total Networks. Cory was so helpful. He quickly and efficiently solved my problem.
Jennifer Molina
Jennifer Molina
21:41 19 Sep 17
“Shawn is a superstar!!!! We have enjoyed him and are so impressed with his expertise, his calmness in handling every situation and his attention to detail. He listens to every problem and quietly fixes it. Never in the 25 years that I have been here have I experienced a more educated, professional who not only knows what he is doing but does it with grace and without talking down to the employees and professionals here that are not as technically savvy as he is. Thank you Shawn!!! Linley is always quick to respond to my needs and follows through with anything that we are needing and has always been very kind and professional.”
Michel Wilds
Michel Wilds
23:43 10 Aug 17
I really appreciated that Debbie followed up on my help "ticket" and kept working on the matter until it was FULLY resolved. She is one of the many great staff members at Total Networks.
Carrie Valenzuela
Carrie Valenzuela
22:15 29 Nov 16
Our experience with Total Networks has been very positive. They are responsive and are a true business partner in every sense of the word. In an industry where time is money, all efforts are made to minimize interruptions in service and their forward thinking strategic approach is key to our business.
Kara Rosseaux
Kara Rosseaux
18:59 11 Sep 16
Working with Total Networks was an amazing experience. I can’t say enough about how much I appreciated their “come in and take over attitude” while at the same time being that “behind the scenes, quiet giant” that watches over quite honestly, the most important aspect of our business – client data. They are responsive, professional, knowledgeable, sure-footed and kind. They treated everyone with the utmost respect no matter who called in with a service ticket. The techs always remained patient when someone called in, no matter how big or how silly the request might have been. THANK YOU TOTAL NETWORKS!
Gina Sanfillippo
Gina Sanfillippo
22:07 29 Aug 16
Debbie is absolutely wonderful to work with. Her prompt attention to all details and helpful guidance is appreciated very much. Our partnership with TN is outstanding and Debbie has helped prove this time and time again!
Dr. Watson
Dr. Watson
19:05 08 Jul 16
Total Network's has been amazing to work with, compared to what we had before - it's like night and day! Their ticketing system is great you know that they are working on getting you a resolution and if one person doesn't know the answer or they can't fix the issue; they will work together as a team to figure things out.
Becky Trujillo
Becky Trujillo
21:16 16 Jun 16
Dan worked with me on an issue that I was having relating to combining multiple files and multiple types of files using a new program. He was wonderful and really spent a great deal of time first figuring out a process and then teaching the process to me. Over the next few days both Luke and Dionte followed up with me to make sure everything was working as it should. All three guys are terrific to work with. The follow up is greatly appreciated.
Stephanie DeBuhr
Stephanie DeBuhr
19:26 16 Jun 16
Great experience with Total Networks. The tech was thorough, clearly communicated and helped me understand my options, then promptly executed my desired outcome. Thanks Total Networks! Big thumbs up.
Alan Soelberg
Alan Soelberg
21:40 11 May 16
My last contact was with Tony and I frequently work with Debbie and Marc. Always get a good result!
Eadie Rudder
Eadie Rudder
20:13 09 May 16
Shawn at Total Networks is my go-to guy for any computer problems. He is energetic and helpful when it comes to explaining the issue and how to avoid the problem in the future. The great thing about Total Networks is they are happy and willing to help with the smallest request to the most complex request and everywhere in between.
Kristen Richard
Kristen Richard
15:46 21 Jan 16
I always get excellent and immediate service from our Total Networks techs. Someone always answers the phone, and their customer kindness is always evident. Thanks!!
JoAnne huff
JoAnne huff
19:26 30 Dec 15

Security & Compliance Services

We Know How Important Security Is to Your Business.

You are likely already covered by traditional security safeguards like firewalls, anti-virus, and anti-malware. And while these are essential, these platforms only target a portion of your cyber-security defense by protecting the perimeter of your network from external threats.  But most breaches and threats originate inside the network, leaving you vulnerable where you might least expect! At Total Networks, we recognize the need to defend our clients from both external and internal threats.  Total Networks’ cyber-security services provide practical guidance and resources to help businesses manage their security & compliance. Total Networks helps you reduce risks and appropriately respond to threats and incidents. No matter where you are at in your risk management process, we believe we can help.